Delta Discontinues Issuing Nonrevenue Pass Cards
Forget Your Pass Card When Nonrevving
Delta no longer issues pass cards for nonrev pass travel.
You and your eligible pass riders no longer need to remember to take your pass card when you nonrev travel. To check in at a kiosk, simply enter your nine-digit primary pass rider number and your two-digit nonrev number when prompted. In cities where kiosks are not available, have this information ready when checking in with an agent. Don't forget to let your pass riders know about this change.
Delta pass cards were originally used as identification to prove eligibility for Delta pass privileges. The electronic Primary Pass Rider (PPR) verification process eliminated the need for flight pass cards to prove eligibility. Additionally, it costs Delta thousands of dollars each year to issue flight pass cards to eligible pass riders. Since flight pass cards no longer serve a viable purpose, Delta discontinued issuing them in order to save the associated costs.
Pass cards were also used to imprint paper passes that many years ago were required for all nonrevenue travel. Fortunately, there are only three markets remaining that require paper passes-nonrevenue travel from Paris, France (CDG), Providenciales, Turks and Caicos (PLS) and Nice, France (NCE). A handwritten pass is acceptable in these three markets.
Since pass cards will no longer be distributed, employees should ensure all their passriders know the Primary Pass Rider (PPR) number, their 2-digit passrider number and pass eligibility date.
Pass Card Q&A
Will I need a pass card for any of my nonrevenue travel? No, pass cards have not been required for some time now. You and your eligible pass riders will need to be familiar with your Primary Pass Rider (PPR) number and pass eligibility date, but they do not need a pass card to travel.
There are still cities that require paper scrub passes. How do I imprint a paper pass without a pass card? There are only three markets remaining that require paper passes-Paris, France (CDG), Providenciales, Turks and Caicos (PLS) and Nice, France (NCE). For travel from these cities, a handwritten paper pass is acceptable. Instead of scrubbing the pass with a pass card, handwrite the passrider's name, PPR number, passrider number and pass anniversary date in the spaces provided.
I use my pass card to check in at the kiosk. How do I use the kiosk without a pass card? The pass cards will still work but kiosk offers several alternatives. After pressing the "Pass Travel" button on the kiosk Welcome screen, the passenger is prompted to enter the 9-digit PPR number and 2-digit passrider number to retrieve the reservation. Also, for Family & Friends and yield fare passriders, if you have a document with a barcode from your current itinerary, that also may be scanned at the kiosk to retrieve your reservation.
Will this affect nondependent children, travel companions' and parents' travel? No, they will travel as they have in the past. Employees should ensure all their passriders know the Primary Pass Rider (PPR) number, their 2-digit passrider number and pass eligibility date.
What happens if I just ordered a new pass card? Can I get the costs to replace it refunded? If you requested replacement of a lost card, the fee charged is nonrefundable. If you ordered a card on or after September 6, 2006, you will not receive a card and you will not be charged.
Do I need a pass card for company business travel? No. Company business pass cards were discontinued in 2004 with the implementation of paperless company business travel procedures.
Why is Delta making this change now? It costs Delta thousands of dollars each year to issue pass cards to employees and eligible pass riders. Given the technology changes over the past few years, these cards no longer serve a viable purpose and are being discontinued to save the associated costs.